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Question 1 of 5
1. Question
Read the texts and answer the questions. Type your answers in the spaces provided.
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Travelling around the country with bus passes
Travel Rider pass
The Travel Rider pass is valid for one month from the day it is purchased and allows travel on any NorWest and Metro Link bus within the city. Photo identification is required to purchase a Travel Rider pass. Prices are £42 for adults, £30 for students and pensioners. Passes can be purchased from any of our branches. Please note that replacement passes can only be issued from the main office in Queen Street.
Flexi-Pass
Flexi-Pass allows travel between cities with an hours-based pass that can be topped up just like a pre paid phone card. With freedom to explore the national network of InterCity Coachlines , you can set your own itinerary and travel around the country, when and where you want. The more hours you buy, the cheaper each trip becomes and you can even use Flexi-Pass on the cross-channel ferry. You have three months to use the hours you purchase, so you don’t have to pack too much travelling into a short time frame. The flexi-pass can be purchased from any of our branch offices.
Prices:
Up to 15 hours – £52
16 to 20 hours – £64
21 to 25 hours – £72NOTE: No concessions are available on tickets.
Destination Pass
The Destination Pass offers a range of 12 “hop on and off” fixed itinerary passes, based on the most popular touring routes throughout the country. The Destination Pass includes coach and ferry travel, as well as the additional options to sail on Brentwood Lake, all in the one pass. The destination Pass is available through travel agents worldwide or can be purchased through our website. When you’re ready to travel, simply call us or log in online to book one of the 12 individual journeys. You can amend your travel plans up to two hours prior to departure without penalty. All trips must be taken within 6 months.
Prices:
4 trips – £115
8 trips – £215
12 trips – £390
Student and group (5 people or more) discounts are available. Contact us for more details.Section 1
Questions 1 – 6
According to the information in the reading passage ‘Travelling around the country with bus passes’, classify the following as relating to
- The Travel Rider pass
- The Flexi pass
- The Destination pass
- None of the above
Select the correct letter A-D in boxes 1-6.
- Offers reductions for older people
- Can be bought online
- Allows travel by train
- Has the option to take a cruise
- Can be added to for more travel if required
- Is designed for urban transport
Correct 6 / 6 PointsIncorrect / 6 Points -
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Question 2 of 5
2. Question
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Gaston Community College evening classes
This semester, the following classes will be available.
This semester, the following classes will be available.
Class: English for beginners
Description: An English language class to help new arrivals to the country learn better English. The course looks at using English in everyday situations, such as shopping, going to the doctors or getting a haircut.
Times and days: Mondays and Thursdays at 7 p.m. to 8 p.m.
Minimum-maximum class sizes: 5 – 12
Duration: 6 weeks
Fee: £45
Class: Intermediate Spanish
Description: This class is ideally suited for students who have a basic knowledge of Spanish or who completed the Beginner’s Spanish class held last semester
Times and days: Tuesdays and Fridays at 7.30 p.m. to 8.30 p.m.
Minimum-maximum class sizes: 5-18
Duration: 8 weeks
Fee: £55
Class: Using your computer
Description: No idea how to use a computer? Then this class if for you! It covers the basics of surfing the internet, sending and receiving emails, typing and understanding files and folders.
Times and days: Wednesdays at 6.30 p.m. to 7.15 p.m.
Minimum-maximum class sizes: 2-8
Duration: 4 weeks
Fee: £25
Class: Beginners watercolour painting
Description: Back by popular demand and once again run by local artist Ted Heath, this class gives you an opportunity to show your more creative side.
NB: you will need to provide your own paper, paint and brushesThursdays from 7.30 p.m. to 8.30 p.m.
Minimum-maximum class sizes: 4-12
Duration: 8 weeks
Fee: £40
Class: Better public speaking
Description: For all those who have completed public speaking or presentation skills courses, or who have some experience and wish to brush up on their skills. Practise connecting with your audience and communicating your message with full effectiveness.
Times and days: Tuesdays 7 p.m. to 8 p.m. and Wednesdays at 7.30 p.m. to 8.30 p.m.
Minimum-maximum class sizes: 2-8
Duration: 4 weeks
Fee: £30
Class: Successful interview techniques
Description: Many courses focus on presenting yourself well at an interview, but this course will help you become a better interviewer – ideal for those perhaps run a small business and would like to be sure they are recruiting the right person. We will cover preparation, body language and good interview questions.
Times and days: Mondays and Fridays at 7.30 p.m. to 8.30 p.m.
Minimum-maximum class sizes: 4-10
Duration: 5 weeks
Fee: £35
Class: Authentic Thai cooking
Description: Learn to cook Thai food the fun way with a native, experienced chef. A hands-on and demonstration course covering exciting dishes from all regions of Thailand. Aspects of Thai culture will be covered and all recipes and ingredients supplied.
Times and days: Tuesdays from 7.00 p.m. to 8.30 p.m.
Minimum-maximum class sizes: 4-10
Duration: 8 weeks
Fee: £35 + £55 food costs
Class: Beginners guitar
Description: Learn to play both classical and popular techniques. Please bring your own guitar, and a music stand and floor step if you have one. You will need to buy a textbook. Even if you’ve never played a note before, you should be able to play a tune by the end of the course.
Times and days: Wednesdays from 7.30 p.m. to 8.30 p.m.
Minimum-maximum class sizes: 2-6
Duration: 5 weeks
Fee: £20
Class: Digital photos
Description: A fun & practical workshop just for digital camera users. Learn how to use the main functions of your camera. Lots of practice with portraits, action shots, night scenes & landscapes. Learn different ways to transfer your photos on to the computer – emailing, printing, resizing photos, changing colour or contrast, convert colour to black & white.
Times and days: Mondays 7 p.m. to 8 p.m. and Wednesdays at 7.30 p.m. to 8.30 p.m.
Minimum-maximum class sizes: 4-10
Duration: 6 weeks
Fee: £40
Questions 7 – 12
Answer the questions below using NO MORE THAN THREE WORDS AND/OR A NUMBER from the passage for each answer.
Type your in boxes 7 – 12 on your answer sheet.
- Which class is the cheapest?
- Which class has been designed for new migrants?
- How long is each computing class?
- What is the maximum number of students allowed in the Spanish class?
- Which class will help you use a modern camera better?
- Which local painter will teach students how to use watercolours?
Correct 6 / 6 PointsIncorrect / 6 Points -
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Question 3 of 5
3. Question
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ESITO dress code
The personal appearance of office workers and employees who have regular contact with the public is laid out in the company dress code. In brief, the code requires all employees to observe the following:
- Clean, pressed, properly fitting business casual attire is appropriate.
- Hair should be clean, combed and neatly arranged. Long hair is acceptable if it is tied back.
- Moustaches and beards should be neatly trimmed.
- Good personal hygiene must be maintained.
- Use perfume or cologne in small quantities or not at all (some people are allergic to various scents).
The personal appearance of employees who do not regularly meet the public is to be decided by the requirements of safety, comfort and supervisor approval. Even so, because all employees are a representative of the company, they should be as neat and business-like as working conditions permit. The following are some examples of inappropriate dress at all times:
- Faded and/or tattered/torn jeans; t-shirts displaying advertising or writing
- Faded overalls, cotton/fleece pants and jogging suits, shorts, tank tops or recreational attire
- Clothing revealing bare backs, midriffs or shoulders; or any revealing clothing.
Casual Fridays: The Company has designated Fridays as casual days. Some clothing is still considered inappropriate even on casual days. Employees are requested to use good sense in this regard.
Bad weather days: The Company understands that inclement weather conditions can require different attire for the day. Use good judgment when dressing for weather conditions. NOTE: This only impacts on employees working in the yard.
The supervisor is responsible for evaluating the dress and appearance of employees under his or her supervision. If an employee is not dressed appropriately, the supervisor should take the following steps:
On the first occasion, a documented verbal warning should be given to the employee, and the department’s dress and appearance standards should be reviewed. If the supervisor deems it necessary, the employee may be sent home to change into appropriate clothing.
On the second occasion, the employee must be sent home to change clothes immediately as well as given a written warning. Further violations may result in discipline up to and including discharge.
Section 2
Questions 13 – 20
Answer the questions below using NO MORE THAN THREE WORDS AND/OR A NUMBER from the passage for each answer.
Type your in boxes 13 – 20 on your answer sheet.
- Long hair must be .
- Facial hair should be .
- Employees should use little or no perfume or cologne because other staff may be .
- A more relaxed approach to clothing is acceptable on
- Seasonal changes only affect the appearance of people working
- Ripped jeans and t-shirts with lettering are considered
- If in doubt, the decision about appropriate dress is made by a .
- If an employee is considered to be improperly dressed on a second occasion, they are required to be without delay.
Correct 8 / 8 PointsIncorrect / 8 Points -
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Question 4 of 5
4. Question
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Benefits and amendment to benefits for Glyph Interactive employees
Pension scheme
All employees are automatically included in our pension scheme, although there is an ‘opt out’ policy for employees with private pension plans. The pension scheme is no longer non-contributory, with employees now being asked to pay 25% of the annual payment. Government contributions will amount to an additional 25%, with Glyph Interactive continuing to support employees by covering the remaining 50%. Employees need to pay into the pension scheme for a minimum of 20 years. Once an employee reaches the age of 65, the pension payments begin. Employees who do not reach the twenty year mark will be paid pro rata (that is, an employee who has worked only ten years will receive only 50% of that received by an employee with twenty years experience).
Medical insurance
Due to rising costs, we can no longer support offering medical insurance to retiring employees. Standard cover still applies to all active employees, with one important addition. The immediate family (spouse and children) of the employee can also be covered for the same benefits and services. This will attract an additional payment depending on the current health of those wishing to be covered, but will be well below the cost of seeking insurance with a private company.
Access to company vehicles
All staff with a legitimate need to travel will have access to one of the company vehicles. Please note that this is to be used for company purposes only, and must be applied for in writing at least two days before the vehicle is needed. For urgent and unexpected requirements, please consult your manager. The only exception to this is for sales staff, who have already been issued their own vehicles.
Communication
All members of staff have a laptop which is issued on the first day of employment. This will now be supplemented by the addition of a Smartphone. Please note, however, that all calls and communications using the Smartphone should be for company purposes only unless in an emergency. Training events will be posted in the next few weeks to help you get to grips with the new phone.
Working from home
We are now in the second year of the trial of some employees working from home for at least a part of the week. Despite some earlier difficulties, the scheme has proven successful and will now be offered as an option for all staff (although final approval must be given by your manager).
Questions 21 to 26
Do the following statements agree with the information given in the reading passage?
In boxes 21-26 on your answer sheet write
TRUE if the statement agrees with the information
FALSE if the statement contradicts the information
NOT GIVEN if there is no information on this
- All employees must belong to the company’s pension plan.
- No pension scheme payments need to be made after 20 years of employment.
- Employees can now have their families covered under the company insurance for cheaper than doing so privately.
- All staff must request to use a company car 48 hours before required.
- Laptops must only be used for company business only.
- The working from home option is not a success.
Correct 6 / 6 PointsIncorrect / 6 Points -
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Question 5 of 5
5. Question
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Reading Passage 3
THE NON-MILITARY USES OF UNMANNED AERIAL VEHICLES
A) The use of unmanned aerial vehicles has grown dramatically over the past decade or so, in no small part due to the fact that some of these machines are able to remain airborne for longer periods of time than more conventional manned aircraft. At the same time, unmanned aerial vehicles (UAVs), also known as unmanned aircraft systems (UASs), and remotely piloted aircraft (RPAs), nowadays commonly referred to as drones, are generally credited with being both more cost-effective to operate and maintain, as well as safer to use, than piloted aircraft. The term drone may also refer to small electric helicopters fitted with two or more rotors which are flown by remote control.
B) Today, drones are being used with increasing frequency for military operations by a number of countries in combat, surveillance and reconnaissance roles. These machines tend to be larger than non-military drones and are, in the main, powered by jet or gas engines. Perhaps unsurprisingly, the use of drone technology has gained a measure of notoriety as a result of their growing prominence in military roles, which have been widely publicised in television, online and print media during the last decade and a half, leading to criticism of their application in this arena on both ethical and legal grounds.
C) While originally and currently still primarily used for military purposes, the rapid growth and development in drone technology during the early twenty-first century has led some experts to predict that, by 2020, there will be approximately 30,000 licensed drones operating in the skies above the United States alone. It has also been estimated that the economic value of the commercial drone market will rise in value to around $90 billion globally during the next five years, as well as create as many as 150,000 new jobs by 2025. A projection by the Association for Unmanned Vehicle Systems International estimates that agricultural applications will one day account for approximately 80 percent of commercial drone use.
D) One development related to the commercial use of drones which has perhaps received the greatest amount of news and media coverage in recent years is the establishment of Amazon Prime Air in December 2013 by the US-based online retail giant, Amazon.com. At this stage, Amazon Prime Air’s drone-based delivery system for its customers’ purchases remains very much a work in progress, although the company has been granted permission by the US Federal Aviation Authority (FAA) to begin testing its current prototypes under certain restrictions.
E) As far as aerial filming and photography are concerned, commercial drones have a number of applications in industries ranging from those of movie production and the news media, to real estate, telecommunications and security. More specific uses in these fields include, though are by no means limited to, taking promotional photos and videos for commercial and residential properties on the market, filming breaking-news stories and live sports events, producing footage from unique perspectives for movies and carrying out security and surveillance functions in the detection of criminal activity and identification of criminals.
F) In addition to the delivery of consumer products and other commercial applications, non-military drones are gaining popularity for use in search and rescue operations. Drone-mounted cameras enable unmanned aerial vehicles to follow pre-programmed search patterns when looking for missing persons and victims of natural disasters across a variety of otherwise inaccessible terrain types, including marine environments. With the addition of infrared thermal imaging camera technology, drones can also carry out search and rescue missions after dark, with much greater manoeuvrability and at less cost than using a helicopter, for example.
G) These days, drones are increasingly being used by national government agencies and local authorities for a variety of purposes outside of the private sector. Transport agencies, both road and rail, make use of unmanned aerial vehicles for monitoring traffic flow and reporting accidents and hazards, while civil planners utilise the technology to assist with mapping and surveying work. Fire departments in some jurisdictions now rely on UAVs to help them reduce risks and costs when fighting fires in both urban and rural areas, while customs and law enforcement agencies also employ drone technology in protecting citizens and borders through monitoring and surveillance.
H) In terms of the natural world, scientists and researchers are turning to drones with greater frequency to monitor, document and assess changes in the health, movement and distribution of flora and fauna, as well as pollution, weather and the climate, both conveniently and cost-effectively. Unmanned aircraft are today being used not only in environmental and ecological research, but also as cutting-edge tools to assist in wildlife conservation efforts. In the latter capacity, drone technology is now being used by both governmental agencies and non-governmental organisations in the surveillance and prevention of illegal hunting and poaching of a number of endangered species.
I) While advocates of drones are quick to point out all of the many benefits that the machines can bring to society and the planet, the technology is not without its critics. Those opposed to the growing use of unmanned aerial vehicles cite a number of negative aspects related to the seemingly inexorable rise of drones and their myriad possible applications in our lives. These include logistical concerns such as the comparatively short flight times of smaller UAVs (presently between 30 and 45 minutes) and their operational limitations in terms of spatial mobility. Other perceived disadvantages are safety risks, in the potential for collisions across increasingly crowded airspace, and even the adverse effects drones may have on the natural environment, particularly as contributors to noise pollution.
J) Whether for commercial or recreational applications or being used as tools to assist those working in the public sector, it would appear that the numerical proliferation of unmanned aerial vehicles, as well as their numerous potential uses, means that the impact of drone technology in our lives is only set to increase. While there are undoubtedly issues yet to be resolved regarding the use of drones, particularly in relation to regulatory oversight and legal restrictions on the part of relevant authorities, the futuristic technology afforded us in the form of these robotic vehicles indicates that not the sky, but rather the solar system and beyond, may be the limit.
Reading Passage 3
You should spend about 20 minutes on Questions 27 – 40 which are based on Reading Passage 3.
Questions 27-33
Reading Passage 3 has ten paragraphs, A-J.
Which paragraph contains the following information?
Write the correct letter, A-J, in boxes 27-32 on our answer sheet.
NB You may use any letter more than once.
27 drone technology for use in farming
28 potential drawbacks of non-military drones
29 the sale of housing
30 the preservation of plants and animals
31 using drones at night
32 employment opportunities related to UAVs
33 the use of drones in monitoring automobiles
27.
28.
29.
30.
31.
32.
33.
Questions 34-38
Do the following statements agree with the information given in Reading Passage 3?
In boxes 38-40 on your answer sheet, write
TRUE if the statement agrees with the information
FALSE if the statement contradicts the information
NOT GIVEN if there is no information on this
34 Drones are often cheaper to use than manned aircraft.
35 In the future, the majority of private sector drones are likely to be used in farming.
36 Amazon is presently using drones to deliver items purchased online.
37 Drone technology is used to help rescue people lost at sea.
38 Drones contribute to air pollution.
34.
35.
36
37.
38.
Questions 39-40
Choose TWO letters, A-E.
Which TWO of the following are mentioned as being risks or drawbacks associated with drone technology?
A the cost of fighting fires
B duration of flights
C criminal activity
D mid-air collisions
E the inexorable rise of drones
39.
40.
CorrectIncorrect -