Model answers for tasks used in this lesson


To finish this lesson, take a look at the 6 model answers below. All the questions below have been used in this lesson.


Model answer 1

You should spend about 20 minutes on this task.

You ordered a new credit card from your bank three weeks ago but it has still not arrived.
Write a letter to the bank manager. In your letter

• Say when and how you ordered the credit card
• Ask how much longer you will have to wait
• State your dissatisfaction and ask the manager what action he will take over this matter

You should write at least 150 words.

You do NOT need to write any addresses. Begin your letter as follows:

Dear…,


Dear Mr Bennett,

I am writing on the subject of a credit card request made three weeks ago on November 4th as, unfortunately, despite being told that the card would arrive within seven days, I am still waiting for delivery.

I ordered the card through a bank teller during a face to face visit to my own branch on the date previously mentioned.

I wish to express my strong dissatisfaction with the length of time it has taken to process this request. This has caused considerable inconvenience as I do a lot of business over the internet for which I need a credit card.


I would very much appreciate it if you could confirm the expected arrival date of my card and, given the urgency, I wonder if you are able to try to find a solution to this problem at your very earliest convenience.

I would appreciate your immediate attention to this matter.

Yours sincerely,

J Howards

(158 words)


Model answer 2

You should spend about 20 minutes on this task.

You recently rented a car from a car hire company. You had a minor accident.
Write a letter to the company. In your letter

• say when and where you hired the car
• describe how the accident happened
• apologise and ask them what you should do now

You should write at least 150 words.

You do NOT need to write any addresses. Begin your letter as follows:

Dear Sir or Madam,


Dear Sir or Madam,

I am writing in connection with the vehicle I hired from your Manchester airport office from August 3rd to August 8th.

As I informed a member of staff when I returned the car, I was involved in a minor accident while driving it and the staff member advised me that I should put the details in writing.

The incident occurred while I was parking in an end parking spot at Glendene Shopping Centre. Actually, I parked too close to the wall, so when I opened the door, I accidentally hit the side of door. As far as I could see, there was no structural damage caused; however, the paintwork on the edge of the door was scratched.

I was aware that my hire contract required me to report any such incidences and I assume that my insurance policy will cover any repairs that may be necessary. However, I would be grateful if you could confirm whether any further action is required of me.

I apologise for any inconvenience caused and I look forward to your response.

Yours faithfully,

J Howards


Model answer 3

You should spend about 20 minutes on this task.

Your friend has invited you out for dinner and wants to know which type of restaurant you would like to go to.

Write a letter to your friend. In your letter:

• Thank your friend for the invitation
• Say what types of food you prefer
• Suggest a suitable date and time for the meal

You should write at least 150 words.

You do NOT need to write any addresses. Begin your letter as follows:

Dear…,


Dear Kevin,

I just got your letter and would like to thank you very much for inviting me to dinner – I would love to come and I am really looking forward to catching up with you.

Now, you asked me whether I had any preferences about where we go. Actually, I would like you to decide. My favourite types of food are Indian and Thai as I love spicy flavours, although I also like Chinese and Italian if you would prefer one of those instead? Really, it’s up to you, the only thing I would like to say is that I don’t eat fish – though I think you know that already!

My exams at university are over on August 5th, so why don’t we arrange to meet on Saturday 8th? Any time after 7pm is fine with me as I work until 5pm in my part-time job.

Let me know what you think.

See you soon

Jack

(156 words)


Model answer 4

You should spend about 20 minutes on this task.

You have just been staying with a friend. When you arrived home, you found that you had left something important in his/her house.

Write a letter to your friend. In your letter

• describe what you left behind
• say where you think you left it
• suggest how your friend could return it

You should write at least 150 words.

You do NOT need to write any addresses. Begin your letter as follows:

Dear…,


Dear Tracey,

Thank you so much for having me stay with you – I had a wonderful time. Actually, I was wondering if you have time to have a look for a ring of mine which I am pretty sure I left at your house.

It’s the ring that my Mum and Dad gave to me for my 21st birthday – do you remember it? It’s a gold ring that has a big sapphire with two small diamonds in it. I remember that I took it off when I was having a shower on the last day of my stay. I think I must have left it in your guest bathroom on the window sill.

Could you see if you can find it and let me know if you do? Actually, I’ll be coming back into town on the 5th of next month on a business trip. If you’re free maybe we could arrange to meet for dinner and I could pick it up from you then?

Okay, well I hope to hear from you soon.

Thanks again.

Love Jackie


Model answer 5

You should spend about 20 minutes on this task.

You live in an apartment in university accommodation which you share with another student. You find it very difficult to study there because he or she always has friends visiting. They sometimes have parties until late at night and they often take your food without asking.

Write a letter to the Accommodation Officer at the university. In your letter

• Say what the problems are
• Ask if you can move to a single room next term
• Explain why you would prefer to live alone

You should write at least 150 words.

You do NOT need to write any addresses. Begin your letter as follows:

Dear Sir or Madam,


Dear Sir or Madam,

I am writing to you with regard to my accommodation situation. I am currently staying in a shared, university-operated apartment; however, I am sorry to have to say this, but I am rather dissatisfied with the situation.

The problem is that my flatmate’s lifestyle is making it difficult for me to study. She often has friends visiting until late at night and I find that this has a negative effect on my sleep and academic performance, particularly when they have parties, which happens on a regular basis.

An additional issue is that they frequently help themselves to my food which is especially problematic as I am on quite a tight budget so I need to be careful with how much food I use and the things I buy.

I would like to request a transfer to alternative accommodation next semester. I will be starting my final year and it will be even more crucial for me to study well without interruption.

I thank you in advance for your help with this matter and I look forward to hearing back from you soon.

Yours faithfully,

Barbara Allen

(188 words)


Model answer 6

You should spend about 20 minutes on this task.

You recently applied for a job and asked your old teacher to give you a reference. You were offered the job and will start it soon.

Write a letter to your former teacher. In your letter

• Thank them for giving you a reference
• Tell them that you have been offered the job
• Describe what you will do in the new job

You should write at least 150 words.

You do NOT need to write any addresses. Begin your letter as follows:

Dear…,


Dear Mr Bailey,

I am writing to thank you for the reference you supplied for me for my recent job application. I am very happy to be able to inform you that my interview went exceedingly well and that I have been offered the position. The company contacted me yesterday and they would like me to start on February 15th.

I am extremely excited about being offered the role as I believe that there will be a lot of opportunities for me. Initially, I will be starting as a Marketing Assistant and I will be working with a very experienced team, so I should be able to learn a great deal relatively quickly; I understand that the company also provides excellent professional development training.

Once again, I really appreciate the fact that you took the time to be my referee and I am sure that the information you gave contributed enormously to my success in securing the job.

Kindest regards,

Janet Booth

(162 words)

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