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Question 1 of 5
1. Question
Read the texts and answer the questions. Type your answers in the spaces provided.
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Post Office Information Leaflet for Home Owners
Moving house or relocating your business? Need to redirect your mail to your new address? Read the important information that follows.
How does mail redirection work?
Redirection is a cost-effective way of ensuring that you continue receiving your mail when you move home or business. Redirection of mail is flexible – you can arrange for your post to follow you even if the move is temporary, or if you are moving to an overseas address.
- Service available for periods of 1, 3, 6 or 12 months. The service can be renewed up to a maximum of two years.
- Redirect to any UK or overseas address
Preventing identity fraud
The Home Office Identity Fraud Steering Committee recommends that to reduce the risk of identity fraud when you move, use Royal Mail’s redirection service to direct your mail from your old address to your new one for at least a year.
How can I arrange for my mail to be redirected?
There are four ways to apply and pay for a redirection:
- By post
- By phone
- In person at the Post Office
- Online
Householders, you can now set up a redirection of mail online if your debit/credit card is registered at the address you are moving from. This method of application is quick and easy and the process typically takes around five minutes to complete. Once you have submitted your application, please allow up to five working days for the Redirection to come into effect. (Please note that it is not currently possible to arrange a business redirection online).
Costs
Section 1
Questions 1-7
Complete each sentence with the correct ending A-L below.
Write the correct letter A-L in boxes 1-7 on your answer sheet.
- For a period of at least two years.
- For only one individual
- Is cheaper than business prices
- When moving abroad
- For family members with the same name
- Cannot be used by businesses.
- Is the most costly arrangement to set up.
- Cannot be arranged to overseas addresses
- As it may help prevent criminal activity
- Online by private householders and business owners
- One of three ways in which to arrange redirection of mail.
- Must indicate the new address
- Redirection of post can be arranged
- Arranging redirection of mail is advised
- Business may choose
- Debit or credit cards for online application
- Published fees for householders apply
- Redirection to an international address
- The redirection service for larger and heavier items of mail
Correct 7 / 7 PointsIncorrect / 7 Points -
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Question 2 of 5
2. Question
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Seabridge Classical music festival – 40 performers for $40
Friday 2nd, Saturday 3rd and Sunday 4th September
- Be in Seabridge/Newton as they come alive with the sounds of classical music.
- Six fantastic venues situated in and around Seabridge in Seabridge Town, Scenic Falls and across the water at neighbouring Newton.
- Performers from the USA, Canada, Australia and the UK performing on rotation at all venues.
- This year’s special guest performers are the String Trio ‘Osmond’ from New York City (performing at Townhall and the Newton Arms only).
- Three days of music, over 150 hours of quality classical pieces.
- Plus lots of free street music Saturday and Sunday andclassical music quartet on the Steam Train in Newton.
A festival badge entitles you to discounted ferries between Seabridge and Newton, and unlimited use of a free shuttle bus around the venues between Scenic Falls and Seabridge.
The complementary shuttle buses are in operation during the following times:- * Friday 6pm – 1am
- * Saturday 12 noon – 1am
- * Sunday 12 noon – midnight
The shuttles follow a regular route, calling in at the venues at these approximate times every hour:
00 Seabridge Resort 05 Townhall 10 Maritime Building 15 Cruza Bar 25 Scenic Falls Resort office /reception 30 Seabridge Resort 35 Townhall 40 Maritime Building 45 Cruza Bar 50 Scenic Falls Resort office /reception Please note: If you use any other taxi service you will have to pay. Note: The Sailor’s Arms is our 6th venue and is situated across the peninsula in Newton village – Newton village is accessible by ferry only. Ferry prices are discounted to $10 return for festival badge holders (a saving of $6.50 per return crossing).
Ferries depart from both Seabridge and Newton every half an hour:Final ferry Seabridge Final ferry Newton FRIDAY 11.30pm midnight SATURDAY 11.30pm midnight SUNDAY 7.30pm 7.00pm Venue Information:
Seabridge Resort
Seabridge resort is situated on the seafront approximately 5 minutes’ walk from the centre of town. The resort has 35 split-level hotel rooms (kitchen facilities and lounge downstairs, bedrooms and bathroom upstairs). The resort has a restaurant, indoor swimming pool and fitness room on-site. Festival events are held in its large conference facility.Town hall
The town hall is the oldest building in Seabridge and is the largest of the festival venues. It is situated in the heart of the village and is within easy walking distance of Seabridge’s wide variety of shops, restaurants and cafes.Maritime Building
The Maritime Building was constructed in the 1800s as the head office and passenger service centre for the local region’s main shipping company. Today, the building is used as a conference and events centre only. The maritime building is conveniently situated next to the main ferry jetty in Seabridge for visitors wishing to take the trip over to Newton, just two minutes’ walk from the passenger embarkation point.Cruza Bar
Cruza bar is a popular night-time venue for locals and visitors to Seabridge. During the festival, performances will also be held during the daytime. Cruza bar does not provide accommodation, but served lunches and evening meals in the Cruza cafe located right next to the main bar area.Scenic Falls resort
Scenic Falls resort, as the name suggests, in located right next to the beautiful Scenic Falls themselves, around 10 minutes drive from Seabridge village centre. Performances will be held in the main bar/restaurant area and bistro food will be served during the festival (the main restaurant will be closed). The resort offers motel room accommodation, camper van sites and unpowered tent sites.The Sailor’s Arms
The Sailor’s Arms is the oldest licensed establishment in the district and has lots of historic appeal. The building is a listed building and provides 26 rooms for its guests. The hotel serves breakfast daily in the Pavillion restaurant and a l a carte dining in the evening. Bar snacks are available throughout the day. Festival events will be held in a marquee which is erected in the beautiful grounds of the hotel.Questions 8-13
Look at the following list of statements (Questions 8-13) relating to 6 classical music festival venues.
Match the statement with the correct venue A-F. Each letter may be used more than once.
A. Seabridge Resort
B. Townhall
C. Maritime building
D. Cruza bar
E. The Sailor’s Arms
F. Scenic Falls resort- This venue cannot be reached by shuttle bus.
- Visitors who want to see the special guests perform in Seabridge must go here.
- This venue is making alterations to its usual opening times during the festival.
- Festival events will be held outside.
- Visitors leaving here by free transport must be ready to go on the hour or half/hour.
- The function of this venue has changed over time.
Correct 6 / 6 PointsIncorrect / 6 Points -
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Question 3 of 5
3. Question
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Getting along in the workplace – basic guidelines
Don’t escalate problems up to your manager.
Of course you must keep your manager informed if delays, mistakes or problems occur, but don’t just present the problem – also offer a solution. This approach ensures that your manager is able to see that you are able to problem solve and that you can be very useful in helping them with their workload. Mistakes happen and things do not always go to plan in a work situation. If this occurs, don’t automatically try to blame others. It is much better to look for an opportunity to take responsibility for the issue at hand and how to make the situation better, even if it is not directly your fault. Arrange a face to face discussion with your manager to explain the situation and take full responsibility. Keep the communication to your manager short and do not provide excuses but do offer solutions and ways in which the same mistake can be avoided in the future.
Use face to face meetings or the telephone to communicate bad news or criticism.
Never communicate negative opinions or bad news using e-mail or voicemail. It is worthwhile to spend the time picking up the phone or setting up a face to face meeting. However, using email to communicate good news or praise for a job well done is a great idea as these kinds of messages can then be easily forwarded to other parties to spread the positive information and sense of achievement. If you receive an e-mail with negative opinions from another person, or if you are copied on an e-mail debate where negative opinions are shared, never “reply to all” to continue the discussion. It is much more productive for personal relationships to call the person directly and arrange to set up a face to face meeting for the parties involved.
Make sure that you re-direct credit and thanks to others who deserve it.
When a project is completed, send an e-mail to all the people who were involved and helped to achieve success – make sure that you include all relevant management in the email. General content of the email should include an announcement that the project was completed successfully and include particular thanks to the people who made it happen. This is a useful strategy to get management to see you as a leader and to build relationships with your colleagues.
Take time for social interaction in the workplace
While of course you must demonstrate ability and competency in the workplace, do not underestimate the importance of being able to get along socially with your colleagues and managers. Having people alongside you who see you in a positive light and support you personally is vital to success and happiness in your job. You can be the most competent person in the office but are unlikely to get ahead if managers do not like you or feel you create friction within the team. You can encourage good relations by making time for social events – drinks or meals after work to welcome new colleagues, stopping for a short break to celebrate someone’s birthday, the birth of a child, success at passing a qualification at night school. From time to time you could even surprise your co-workers with a food treat. Put out snacks on your desk and invite co-workers and managers to stop by and have a quick break. Small kindnesses can go a long way!
Section 2
Questions 14 – 19
Questions 14 and 15
Choose the correct letter, A, B, C or D.
Write your answers in boxes 14 and 15 on your answer sheet.
14. If errors occur in the workplace, it is recommended to…
- hold a face to face meeting with the person responsible
- give a detailed explanation of the problem to the manager
- see the manager face to face and suggest a resolution.
- communicate the problem to all involved by email
14.
15. Email is a useful tool for…
- keeping all parties informed of all developments in the workplace
- arranging face to face meeting
- allowing other people to pass on positive information
- communicating with employees when issues occur.
15.
Questions 16 – 19
Complete the summary using NO MORE THAN TWO WORDS from the reading text for each answer.
Write your answers in boxes 16 to 19 on your answer sheet.
Considering how others perceive you and how you relate to them is important in the workplace. Acknowledging 16. such as birthdays, successes, arrival of new employees helps build rapport with others in the workplace. Never try to take all the credit for good work done yourself. Making an 17. that work has been finished well and passing on thanks to people who achieved this by email is recommended. This 18. is a valuable way of demonstrating leadership skills and winning the support of others. If you are the kind of person who causes 19. and not harmony at work, you may be overlooked time after time when it comes to promotion.
Correct 6 / 6 PointsIncorrect / 6 Points -
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Question 4 of 5
4. Question
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Choosing a career
A. Considering personal interests
Surveys show that to achieve job satisfaction, enjoying what you do is more important than earning a large salary. High interest levels and motivation are likely to lead to success in the workplace and promotion opportunities in the future. Generally, the more interested we are in something, the better we are at doing it. Are you unsure where your interests really lie? Many young people have no idea what career path they may wish to follow, if this is the case, you might decide to consult a career development professional (a career counsellor or career development facilitator). A career development professional is able to help you carry out a self assessment using various tools to help you decide which working sphere may suit you. He or she is then able to show you how all these combined factors add up to helping you in choosing a career.
B. Utilising existing skills
Existing skills may be in place from previous careers, voluntary work, hobbies or participation in club activities. Can any pastimes or leisure pursuits that you already enjoy translate into a career? For example, a creative person who enjoys working with their hands may suit a career in crafts or carpentry. A person who is interested in spending their spare time using computers and is knowledgeable about technology may be suited to a career in information technology. If you are short on existing skills and are having difficulty securing a job, perhaps a suitable option could be to take on some voluntary work in a field you are interested in to make your C.V. more interesting to prospective employers.
C. Work-related values
Most of us like to feel that we are making a contribution to the world in the way that we live our lives, and it is important that our values match expectations of what we must do in the workplace. Some people gain satisfaction through helping others and may choose a career in a social context, working with the elderly, children or the disadvantaged, for example. If you are expected to perform certain tasks or support business tactics that you disagree with, frustration and dissatisfaction are likely to occur. When considering a job, evaluate whether the company’s ethics match your own – would you feel comfortable working for a cigarette manufacturer, for example?
D. Personality
Different careers may tend to attract certain personalities. Various personality tests exist which can help us understand what kind of character we have; some organisations ask potential employees to complete personality tests at the interview stage to gauge how well they may fit into a company culture. Many careers such as customer service require successful employees to have strong social skills, while some people who are more reserved may feel happier working in a role that requires lower levels of social interaction – working with data or accounts, for example.
E. Lifestyle preferences
The career you choose must be in sync with the lifestyle you wish to lead for long-term happiness and satisfaction. For example, a high powered career in business is likely to mean that the individual will need to be based in, or travel to a major city. Hours are likely to be long and added travel times can be even more tiring. Farmers may choose their career path due to an underlying love of the countryside and nature. Some people may select a career with the long term outcomes and benefits in mind. For instance a young doctor is usually required to work extremely long hours in the first few years of the career, but may be prepared to accept this over the shorter term as they can expect to reap the benefits of a very comfortable salary and reduction in work load in later years of their professional life.
Questions 20 – 25
Read the information below and answer Questions 21-25
Look at the information about the considerations when choosing a career A-E in the reading text opposite. For which options are the following statement true?
Write the correct letter A-E in boxes 20 – 25 on your answer sheet. NB. You may use any letter more than once.
- Potential employers may specifically analyse this when considering applicants for a job.
- Acceptance of a demanding working situation early on in a career can lead to long term rewards.
- Unpaid employment can add value from employers’ perspectives.
- Negative feelings are likely to interfere if this is not aligned with the company’s culture.
- Career advancements are more likely if this is properly taken into account.
- Job location is important when fulfilling this consideration.
- The degree to which this factor is relevant depends on the type of job.
Correct 7 / 7 PointsIncorrect / 7 Points -
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Question 5 of 5
5. Question
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Reading Passage 3
The Life and Work of Edgar Allan Poe
Edgar Allan Poe, one of the first prominent American authors, is perhaps best known today for his contribution to the short story form as well as his most famous poem, The Raven. Born in Boston, Massachusetts, on January 19, 1809, Poe was the second child of two professional actors. In the second year of his life, 1811, the young Poe, his older brother Henry and younger sister Rosalie, found themselves orphaned following the death of their mother from tuberculosis, the family having been abandoned by Poe’s father a year earlier.
In 1811, Poe was adopted by the Allan family of Richmond, Virginia. Mainly as a result of financial pressures, Poe’s relationship with Frances and John Allan, his foster parents, was often tense. After completing secondary school, Poe attended the University of Virginia in 1826 at the age of seventeen. Despite excelling academically, notably in French and Latin, Poe quit university before completing his first year, after falling out with John Allan over the cost of his education and debts that he had accrued. In 1827 Poe moved to Boston and enlisted in the United States Army using a false name, publishing an anonymous collection of poetry entitled Tamerlane and Other Poems in the same year.
After two years of military service, during which time Poe rose to the rank of Sergeant Major, he was granted a discharge to enter the United States Military Academy at West Point as a cadet and further his education. During this time Poe clashed again with his foster father regarding financial support for his studies, and it is said that the young writer deliberately broke rules and neglected his duties while at West Point so that he would be dismissed. In 1831, Poe was court-martialed for disobedience, afterwards moving to New York City for a brief period. He had resolved to devote himself to his writing on a fulltime basis, publishing more poetry but having all of the short stories that he submitted to magazines rejected.
Towards the end of 1831, Poe left New York City and moved into the house of his aunt, Maria Clemm, in Baltimore, Maryland. He stayed in Baltimore for the best part of four years, writing and selling a number of both poems and short stories during this period. However, the young writer still struggled financially, in no small part as a result of the lack of international copyright laws at the time, meaning that the editors of literary magazines preferred to reprint British works rather than publish those of new American authors. One of the short stories that Poe wrote while living under his Aunt’s roof, The Manuscript Found in a Bottle, won a magazine contest, helping him to secure a position as editor of the Southern Literary Messenger in 1835.
As editor of the Southern Literary Messenger in Richmond, Virginia, Poe was instrumental in lifting the publication’s readership, raising circulation from fewer than 1000 to 3500 copies. During this time, Poe established his reputation as a literary critic and began to focus on writing prose, rather than poetry. He quit the paper in 1836, however, citing the low salary and lack of editorial control as the primary reasons. In the same year, Poe married a woman many years his junior, before returning to New York in 1837. Over the following decade, the writer held a number of editorial positions with various leading literary journals of the day in both New York and Philadelphia, including the Broadway Journal, Burton’s Gentleman’s Magazine and Graham’s Magazine.
The year 1839 saw the publication of Poe’s first volume of short stories, Tales of the Grotesque and Arabesque, although he received no payment for the work, and supplemented his income from editing jobs by giving lectures and public readings. Continuing to write in different forms throughout this period of his life and career, in 1841 the author published what is generally considered to be the first story in the genre of detective fiction, entitled The Murders in the Rue Morgue. The following year, Poe quit his editing job with Graham’s Magazine, planning to start his own publication, Stylus. Unfortunately, this venture was not successful. Poe attained further literary recognition in 1843, however, winning first prize in a competition for his story The Gold Bug, a tale heavily influenced by his interest in cryptography.
In spite of winning one hundred dollars in prize money for The Gold Bug, Poe was still struggling to support his family financially. However, in 1845 the publication of his poem The Raven, arguably the author’s single most widely recognized work, won him lasting fame. Poe became an almost overnight literary sensation in his home country, and The Raven played a significant role in securing his international reputation as a writer. The poem explores a number of the gothic themes common to Poe’s writing, including those of love, beauty, death and loss. While he was now a household name in the country of his birth, Poe continued to have difficulty in making ends meet, and was overcome by grief and sorrow following the death of his wife, Virginia, from tuberculosis in 1847.
After the loss of his wife, it is said that Poe’s behaviour became more erratic, and that his lifelong battle with depression worsened. He left the Bronx, in New York, where he and Virginia had been living and stayed in Rhode Island for a brief period, before returning to Richmond. The precise details surrounding Poe’s death and his final days are a matter of considerable debate. It has been reported that the author left Richmond by train on September 27, 1849, supposedly with the intention of travelling to Philadelphia for an editing job. However, for reasons unknown, Poe ended up in Baltimore, where he was found in the street on October 3, semiconscious and in a state of delirium. He was taken to the Washington Medical College and died four days later, on October 7, 1849.
While he was alive, Edgar Allan Poe was most widely recognized in the country of his birth as a literary critic and editor. At the same time, he was known as both a fiction writer and poet, and one of the first nineteenth century American authors to attain greater popularity in Europe than in the United States. Today, Poe is one of America’s most enduring writers, as well as being among the first to become a major figure in world literature. He is considered to be the originator of gothic fiction, as well as being a contributor to the development of science fiction and the modern short story form. The works of Edgar Allan Poe have inspired and influenced a host of other notable artists, writers and film directors, the likes of Salvador Dali, Charles Baudelaire and Alfred Hitchcock, to name but a few.
Reading Passage 3
You should spend about 20 minutes on Questions 27 – 40 which are based on Reading Passage 3.
Questions 27-33
Do the following statements agree with the information given in Reading Passage 3?
In boxes 27-33 on your answer sheet, write
TRUE if the statement agrees with the information
FALSE if the statement contradicts the information
NOT GIVEN if there is no information on this
27. Poe’s father died of tuberculosis.
28. Poe’s first book of poems was published under a false name.
29. Poe moved to Maryland immediately following his dismissal from West Point.
30. Graham’s Magazine was a Philadelphia-based publication.
31. Poe parted ways with Graham’s Magazine in 1842.
32. Following publication of The Raven, Poe still struggled financially.
33. During his lifetime, Poe was predominantly known as a poet in America.
Questions 34-38
Complete the notes below.
Use NO MORE THAN TWO WORDS OR A NUMBER from the passage for each answer.
Write your answers in boxes 34-38 on your answer sheet.
- Poe’s sibling 34 was the first born.
- Poe left the Southern Literary Messenger because he had little autonomy and a poor 35
- Poe married in 36 to a much younger woman.
- Publication of 37 helped Poe to become a household name in America.
- As an author, Poe was a pioneering figure in the 38 genre.
Questions 39-40
Choose TWO letters, A-E.
Which TWO of the following are mentioned as being publications Poe worked for?
- The Gold Bug
- Broadway Journal
- Tales of the Grotesque and Arabesque
- Southern Literary Messenger
- The Raven
39.
40.
Correct 14 / 14 PointsIncorrect / 14 Points -