Home » Free IELTS preparation resources » IELTS Writing » General Training Task 1 model answer 5 – An overdue DVD rental

General Training Task 1 model answer 5 – An overdue DVD rental


You should spend about 20 minutes on this task.

You have received a letter from your local video shop claiming that a DVD you rented is now overdue. However, you have already returned the DVD.

Write to the video shop. In your letter

  • Tell them which film the letter is about
  • Explain when you returned it
  • Tell them what you would like them to do about the situation

You do NOT need to write any addresses.

Begin your letter as follows:


Write at least 150 words.

Dear Manager,

About one week ago, I rented a film entitled ‘Master of the Seas’, a recent release from your store. As it was only a one night rental, I returned the disc the following day. As your store was closed at the time of the morning that I took the film back, I posted it through the ‘video return’ slot you have on the front door.

This morning, however, I have received a letter from your office claiming that the title has not been returned, and that I now have fines to pay.

Nonetheless, I have been a member of your store for over 6 years, and I am sure your records will verify that I have always returned items on time. Could I ask that you check your inventory once again, and perhaps also check the postal slot where I returned the film, in case it has landed in an obscure position?

With thanks,

Len Binsley

(157 words)


Using idioms in IELTS

What are idioms? English idioms are expressions that have a meaning of their own, and where understanding all of the individual words doesn't necessarily mean you will understand an idiom. For example, the idiom 'a can of worms' actually has nothing to do with cans or...

read more

How Task 1 General Training is scored

Narration: The examiner is looking for your Task 1 letter to demonstrate 4 different aspects in order to get a good result: task achievement, cohesion and coherence, lexical resource, and grammatical range and accuracy First is task achievement, which looks at whether...

read more


Submit a Comment

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.