Task 1
You should spend about 20 minutes on this task.
You have recently ordered an item from the internet, but are not happy with the purchase. Write to the company. In your letter
- Describe what you purchased
- Explain why you are not happy with the purchase
- Tell them what you would like them to do about the situation
You do NOT need to write any addresses.
Begin your letter as follows:
Dear…
Write at least 150 words.
Dear Sir or Madam,
I am writing to express my disappointment with a recent purchase I made from your online store, order number #73824.
I ordered a set of training DVDs that were advertised on your site as a package including 4 disks and an instruction manual. However, on their arrival I found that there were only three disks and no manual. In addition, there were scratches on one of the disks that suggest that it had been used before and returned to your store.
I have since found the same offer on another website and will be returning the package to your offices. I have read the refund policy on your site, and as I am dissatisfied with the product, I would like to request a return of all fees paid, as well as the post and packaging costs.
Should you have any questions, you can contact me on johnf@abc.com.
I look forward to a swift resolution to this matter.
Thanks,
John Fisher
(164 words)
Task 2
You should spend about 40 minutes on this task.
Write about the following topic:
In recent years there has been a decline in the number of different species of animal and plant.
What are the causes and effects of this problem?
What measures can be taken to reduce this problem?
Give reasons for your answer and include any relevant examples from your own knowledge or experience.
You should write at least 250 words.
A number of animal and plant populations have been seen to decline or, in some cases, have become extinct over recent decades. There are a number of reasons for this and there are also significant knock-on effects related to these ecological changes. However, there are potential solutions as this essay will explain.
Human activity has in the most part led to such changes in the natural world. For example, many species of flora and fauna have been negatively affected due to deforestation activity in tropical rainforest areas. In some cases, this change in environment has made it extremely difficult or impossible for certain species to survive. The survival of certain animal populations has also come under threat due to over-hunting, particularly when such species are considered to be a delicacy or to have healing properties. This situation has led to massive decline in bear populations, for example, in certain parts of the world.
The loss of such plants and creatures is significant as the ecological cycle is interlinked and the decline of one population may adversely affect another. To clarify, the loss of one single food source can often have a negative impact on the eco-system as a whole.
In order to protect species, the general population needs to become more aware of the effects of our actions and the long term repercussions. While activity such as forestry is necessary, it should also be sustainable. Over-hunting of species should be monitored on an international level.
In conclusion, the actions of the human race are largely responsible for changes in the make up of our natural world. Intervention on a global political level is required or the changes we have made could soon be irreversible.
(286 words)